~THIS SITE IS FOR OUR CUSTOMERS IN THE USA~
Sorry...at this time we are Not shipping Internationally....WHY? Because we shp by the US Postal Service and they do not track packages shipped outside of the United States.
PAYMENT: We accept American Express, Discover, Mastercard, Visa, and PayPal.
*** SHIPPING *** Our shipping rates are among the lowest for online retail Fabric/Yard Goods stores (please remember, our interfacings are made from real fabrics). The costs for packaging materials (bags, product labels, instruction sheets, and your printed receipt) are included in the shipping fee. It costs us more to ship your package than the fee you pay.
Shipping Charges are based on the volume of your order (how much space it will take up in the envelope or box), and the average weight of what you order.
NEW ! *LOWER* Shipping Rates (as of 11/13/17)-
- Less than $3 to $4 ...to ship orders that total up to 13.00
- Less than $5 to $6 ...to ship orders that total between $13.00 to $21.00
- Less than $7 ...to ship orders that total between $21.00 to $42.00
- Less than $9 ...to ship that total between $42.00 to $64.00
- Less than $10 ...to ship orders that total between $64.00 to $68.00
- Less than $11 ...to ship orders that total between $68 to $144.99
- ORDERS that total $145.00 or more, SHIP FREE
PLEASE NOTE--- During SALES, Shipping is based on the total at the Original Price...because even though it's on sale, each yard still weights the same :) Any and All ORDERS of $145 or more always ship FREE.
Our Interfacing is made from Woven or Knit Fabrics (not that papery stuff)...it is real fabric that has been specially milled and modified to make it suitable for use as Interfacing, according to 'Fashion Industry' Professional-Grade Standards.
We cannot stuff our 48"-68'' wide Fabric-based Interfacing into a plastic shipping bag ...because it would arrive ruined and unusable. We take every step we can to get your interfacing to you both carefully packaged and in the most economical way possible.
*** DELIVERY: Orders are usually shipped within 3-5 business days after the date of purchase. December orders may need a little extra time to process due to high volume. Please check the 'Home Page' for the current shipping schedule.
During SALES and COUPON Offers-- Because of increased order volume, please allow us 4 to 6 Business days (after date of purchase) to fill and ship your order.
Orders are shipped by the United States Postal Service.
SALES: Orders during a Sale are limited to STOCK ON HAND, Back-orders are not possible at the sale price. Sale prices cannot be applied retroactively to previously sold merchandise, and we cannot pre-discount for upcoming sales. Sale prices cannot be extended beyond the Sale ending date.
RETURNS AND EXCHANGES:
Providing Superior Customer Service is very important to us! If you have a question or problem after receiving your order, we will happily work with you to resolve it.
We do not usually accept returns or exchanges because all Interfacing is custom cut to the buyer's specifications and other products that have been specifically chosen by the customer. If you have questions about your order, please contact us. Of course, if we make a mistake when filling your order, we will make sure you are satisfied.